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| Complaints about services at RSUD MTh Djaman Sanggau are trending on social media, with residents criticizing BPJS medication shortages and hospital facilities. |
Public complaints regarding healthcare services at RSUD MTh Djaman in Sanggau Regency, West Kalimantan, have gained widespread attention on social media in recent days. Several residents shared their experiences on Facebook, criticizing BPJS-related services and basic hospital facilities.
One of the main issues highlighted by residents concerns the availability of medication for BPJS patients. Several users claimed they were repeatedly informed that prescribed medicines were out of stock and were instructed to purchase them at private pharmacies.
“I don’t understand it. Every time I come here using BPJS, they always say the medicine is unavailable and tell me to buy it at a private pharmacy,” one resident wrote while posting a photo of RSUD MTh Djaman.
The post quickly sparked reactions from other Facebook users. Many claimed they had experienced similar situations while seeking treatment at the hospital.
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| Complaints Over RSUD MTh Djaman Sanggau Services Go Viral on Social Media, BPJS Medication and Facilities Under Fire. |
Some comments also raised allegations of a lack of transparency involving cooperation between the hospital and certain pharmacies. However, no official explanation has been provided regarding those claims.
In addition to medication issues, complaints also emerged from families of inpatients regarding bathroom access and facility usage.
One resident expressed frustration after allegedly being told that hospital toilets could not be used for bathing by patient attendants.
“How does this make sense? We are staying here for inpatient treatment, but we are not allowed to use the bathroom for bathing. We don’t have family or a house nearby. Are we supposed to travel five hours back to our village just to take a shower?” the resident wrote.
Other complaints in the comment section included concerns about toilet cleanliness and the availability of wheelchairs for patients.
Discussions surrounding healthcare services at RSUD MTh Djaman continue to grow on social media and have attracted significant public attention in Sanggau Regency.
As of publication, the management of RSUD MTh Djaman had not issued an official response to the complaints. Media attempts to seek confirmation through direct messages were reportedly seen but had not received a reply.
The growing number of complaints on social media is expected to draw attention from relevant authorities to evaluate and improve healthcare services at RSUD MTh Djaman.
The public response also reflects strong community expectations for proper healthcare access and adequate facilities, especially for BPJS patients and families of hospitalized patients.
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